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Move-out Utility Guide for Tenants

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When moving out of a rental property, it’s important to make sure you have a plan to deal with your utilities. Use this guide to help you navigate the process.

Visit ucahelps.alberta.ca for more helpful tips.

The Utilities Consumer Advocate (UCA) is committed to helping Albertans with their utility questions, concerns and issues.

The UCA’s Mediation Team can help you understand your bill, review terms and conditions of contracts, compare utility rates, and resolve issues with your utility provider.

Call the UCA at 310-4UCA (4822) or 1-888-644-6609 (outside Alberta) during business hours or email ucahelps@gov.ab.ca. The UCA’s services are completely free, and interpreter services are available in over 240 languages. 

Click on image below to download the pdf.

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  • By

    Utilities Consumer Advocate

  • Published

    Jul 28, 2025

  • Subject Area
    • Indigenous Peoples and Indigenous Relations
    • Intercultural/Interfaith/Interlingual; Immigrants, Refugees, and Other Newcomers
    • Rural and Remote Communities
    • Housing
    • Information, Referral, & Advocacy
    • Safety, Security, Finances, & Personal Planning
  • Audience
    • Service Providers (Non-profits, Community Organizations, Local government)
    • Caregivers, Seniors & Volunteers
  • Category
    • Advocacy
    • Other Resources/Services
    • Provincial Resources
    • Toolkits

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