Help us make airports more accessible.

We’re conducting a survey to better understand barriers in Canadian airports for people with cognitive disabilities and their support networks.

Airports can be overwhelming, and people with cognitive disabilities and their support networks may face barriers to an equitable and enjoyable airport experience. Through Accessible Skies, we’re examining these barriers, investigating how accessibility standards in Canadian airports can be enhanced, and exploring how airport staff education and customer service can be improved. We're also trying to learn what experiences people may have had that made their travel easier. And that’s where you come in! Your responses to this survey will help us identify common barriers and inform recommendations to improve the Canadian airport experience. The information collected through this survey will also be used to inform future phases of the Accessible Skies project.

Please complete this survey if you are:

• A person with a cognitive disability who currently travels by air.
• A person with a cognitive disability who has reduced or stopped flying because of cognitive, sensory, or mental health barriers.
• A care partner or family member to a person with a cognitive disability who currently travels by air or has reduced or stopped flying because of cognitive, sensory, or mental health barriers. 

Cognitive disability includes, but is not limited to, a wide range of experiences such as intellectual disabilities, autism, acquired brain injury, and forms of dementia.

This survey will be available until December 31, 2026. The length of the survey will depend on your answers. We estimate that it will take around 10 to 20 minutes to complete.

To take the survey, click the following link https://questionnaire.simplesurvey.com/f/s.aspx?co=AccessibleSkies or visit for more information: https://www.accessibleskies.ca/