[Tool] PLANNING FOR INCLUSION: A Quality-Informed Outreach Tool for Community Programs

This Quality-Informed Outreach Tool supports intentional, relational approaches to engaging older adults in community programs. This tool is informed by practice within the Senior Wellness Initiative (SWI) and reflects the realities of delivering community programming across diverse settings. It helps organizations plan, reflect, and strengthen practices that build trust, reduce isolation, and foster meaningful community connection.

How to Use This Tool:

• When planning new activities or outreach approaches

• When onboarding staff or volunteers

• While developing or adapting programs

• To reflect on outreach challenges and opportunities

CHSSN

The Community Health and Social Services Network (CHSSN) was formed in 2000 to support English-speaking communities in the province of Québec in their efforts to redress health status inequalities and promote community vitality. Through a series of projects and partnerships that link community and public partners, the CHSSN is working to strengthen networks at the local, regional and provincial level to address health determinants, influence public policy and develop services. Begun through the efforts of four founding organizations, the CHSSN now has more than 60 member organizations and is involved in over 150 projects and partnerships in the areas of primary health care, community development and population health. Their aim is to contribute to the vitality of English-speaking communities of Québec by building strategic relationships and partnerships within the health and social services system to improve access to services.